FAQS
EVENT INFORMATION

ExCel London is a safe environment; it is certainly not short of space and the staff are trained and committed to ensuring guests and suppliers feel confident and looked after when they on site. ExCel will be operating under the guidelines set by the industry and government guidelines to ensure everyone in the venue feels comfortable.

Wednesday 18th October 9:30 – 17:30

Thursday 19th October 9:30 – 16:30

How do I get to ExCel?

Plan your journey here

There are two DLR stations: Custom House for events taking place in the west of the venue and Prince Regent for those taking place in the east. We’d advise checking the details of your event before you travel so that you can alight at the most convenient station.

The nearest underground station to the venue is Canning Town. Take the DLR (Dockland’s Light Railway) from Canning Town towards Beckton and alight at Custom House or Prince Regent DLR station depending on the nearest entrance for your event.

Alternatively, you can walk to the venue – ExCeL is approximately 20-minutes walking distance away from Canning Town underground station. Download ExCeL’s walking route map here.

The Elizabeth line (Custom House station) will make it easier, faster and more convenient to visit our event at Excel.

Find out travel times and  mainline stations here

Cycle racks are located by the west entrance, near the taxi rank. There is no charge to use the cycle racks.

You can buy an Oyster Card at any underground station, the closest to ExCeL London is Canning Town. Contactless credit and debit cards can also be used to travel on travel on tube, DLR, London Overground, buses and most National Rail services in London for the same price as an Oyster fare.

Unfortunately, the Cable Cars has a planned closure from 16^th until 20^th October 2023

From 25 October 2021, the Ultra Low Emission Zone (ULEZ) includes ExCeL London. Please visit https://tfl.gov.uk/modes/drivi… to check whether your vehicle is subject to ULEZ charge.

Is there parking at the venue?

Parking for cars costs £25 in the Orange car park, located underneath the venue, for up to 24-hours.

Parking for commercial vehicles (those up to 2.8m high) costs £30 for up to 24-hours.

Parking for vehicles over 3.5T/Lorries costs £35.00 for up to 24-hours.

If you are travelling to ExCeL London by road please use postcode E16 1XL or use E16 1DR.

Our motorcycle parking is free and cannot be pre-booked. Upon entering through West entrance (E16 1XL), please follow one-way system as it will take you to upper level to designated motorcycle bays in Zone 2.

Women in Business & Tech Expo is a professional trade show and for business purposes, we are unable to permit any under 18s onsite.

If you are under 18 and would like to see any of our content please follow Women in Business & Tech Expo on social media (LinkedIn, Instagram, Facebook, Twitter & Youtube) as we often repurpose content and videos that you will be able to view and comment on.

Hot Italian street food at the Sugo82 gazebo and café food will be served in the Networking Lounge at the exhibition hall.

You can experience more of London by exploring our range of hand-picked restaurants and bars. Whether you’re in the mood for fine dining or a relaxed pub atmosphere, browse our recommendations.

The Multi – faith room can be accessed through the grey door next to the S9 entrance on the boulevard.

At ExCeL there is free, fast WiFi which is suitable for browsing, social media, and email. When you arrive at the venue, you just need to sign in to ‘_ExCeL FREE Wi-Fi’ using our standard log in, or via LinkedIn, Facebook, or Twitter.

Venue cloakrooms are open during event hours and are provided complimentary (subject to availability). The cloakrooms are located on level 0 (down the stairs, in between hall entrances N4 & S4) and at the east end of the venue on level 0.

If you are attending an event in either the ICC Capital Suite or the Platinum Suite, these areas have their own cloakrooms.

Please note we are unable to store any items overnight and cameras, laptop equipment or any other electronic devices cannot be stored in cloakroom at any time.

There are two Note ATMs near the west entrance of the venue by Costa and Orzo Deli, and another Note ATM in the centre of the boulevard between entrances S6 and N6. There are a Barclays and a Note ATM located on level 0 between N4 and S4. Should the in-venue ATMs run out of cash, there is also an ATM nearby at the Tesco Express.

There is a Travelex ATM by the S11 entrance on the boulevard.

There is a shop on level 0 at the bottom of the stairs near N4/S4 which sells a range of stationery items and can also do photo copying and faxing. This shop has its own Bureau de Change.

There is a shop on level 0 at the bottom of the stairs near N4/S4 which sells a range of stationery items and has its own Bureau de Change.

There is one post box at the west of the venue by the taxi rank.

The power bank rental units spread throughout the boulevard (next to Venue Services and at hall entrances N4, N7 and S9).

You can rent a power bank for just £2.00 for the first hour and then it’s capped at £4.00 per day. Return the power bank to any Joos unit in London. You also have the option to purchase a power bank outright for £30.00.

Payment options:

• Pay through the Joos app
• Use the contactless card terminal on the side of the unit

For more information visit the Joos customer page joos.app/customers/. And don’t worry, you won’t be held liable for any damage or losses to our Joos products (stations of power banks). Joos have you covered with full public liability.

No, animals are not permitted on site with the exception of assistance dogs.

In order to support visitors wishing to bring personal support animals to the venue and to ensure smooth entry for those animals permitted, we ask visitors to contact Hub Exhibitions directly in advance via email: info@hubexhibitions.co.uk , copying in info@excel.london.

Please be aware that welfare facilities for support animals are not available onsite and all owners will be fully responsible for the action of their animal, which will need to be kept under control and on a lead, harness, or in a pet carrier at all times.

ExCeL London operates a no smoking policy throughout the venue. Smoking is permitted outside the venue.. E-cigarettes and vaping are included in this.

You can approach any of the ExCeL team who can help you with a medical emergency or go to level 0 on the boulevard and down the stairs by N4/S4.

In the event of a fire emergency a siren alarm will sound and will be accompanied by a loud speaker announcement stating that fire evacuation is in process and everyone must leave the building. Fire exits are clearly marked and there are adequate fire marshals on site to ensure everyone leaves the building safely and indicates the location of the fire assembly points. Please do not attempt to leave site during an emergency evacuation as this may hinder emergency services gaining access to site.  There are trained staff to assist those with impaired mobility and ensure they leave the building safely. Never attempt to re-enter the building until the ‘All Clear’ has been given.

Excel works with lost property partner, NotLost, to reunite you with your lost items. If you think you’ve lost something at ExCeL London, please complete the form at https://notlost.com/excel-london.

We are aware that some people have received emails using the Karren Brady’s Women in Business and Tech Expo branding with the offer of selling them the Karren Brady’s Women in Business and Tech attendee list.

Please be aware that this is not being sent out by us, the organisers – it is a scam.

If you are ever unsure about an email you receive you are welcome to forward it to info@hubexhibitions.co.uk

There are baby changing facilities on level 0 in both the male and female toilets in the boulevard. In the ICC area (The east end of the venue) the red blocks between S9/S10, N10/N11, the Prince Regent DLR east corridor and East Level 0, the baby change facilities are in the disabled toilets.

The family room can be found by S9. Inside has two changing mats, chairs for breastfeeding, a microwave to heat up baby food and a bottle warmer. It also contains a sink and toilet.

The family room can be found by S9. Inside has two changing mats, chairs for breastfeeding, a microwave to heat up baby food and a bottle warmer. It also contains a sink and toilet.

There are a number of disabled parking bays that are spread across the car park.

The Orange under-venue car park has the following spaces:

Zone 2: 11 bays
Zone 3: 15 bays
Zone 4: 4 bays
Zone 8: 12 bays
Zone 9: 5 bays
Zone 13: 6 bays
Zone 14: 28 bays
Zone 15: 4 bays

View the car park map for more details

They are 5.90m x 3.60m.

Any disabled blue badge  holders can park free of charge in designated disable parking bays

The disabled toilets are located at the following points:

• Between South Halls S9/S10
• Between North halls N10/N11 on level 0
• At the back of the North Halls N4/S4
• South Gallery level 2 and the dock edge on Level 0
• Platinum Suite levels 2 and 3
• Prince Regent walkway
• Level 0 at the east end of the venue
• Capital Suite level 2 and 3

There are two stations adjacent to the venue – Custom House and Prince Regent, both of them are step-free. Click here to see TfL step-free station map to plan your journey.

Please visit Excel What’s on page or email info@excel.london for advice on the closest recommended entrance and DLR station for the event that you are attending.

If you need any assistance at the event, please visit the organisers office at the main entrance of the exhibition hall who will be more than happy to help.

ExCeL is a large venue and our central boulevard is 600m long. All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are level, offering unobstructed access.